Effective Date: December 2025

At PS Physical Conditioning, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services, in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information in the following ways:

Via GoTeamUp Widget:

• Name, email, phone number
• Account details and password
• Booking history for sessions
• Waivers and consent forms

Via Forms on Our Website:

• Name, email, phone number, and any other information you provide

2. How We Use Your Data

We use your information to:

• Provide and manage gym services, bookings, and accounts
• Process waivers and consent forms
• Contact you regarding your bookings or membership
• Improve our website and services

We do not sell or share your personal data for marketing purposes to third parties, except as necessary to operate our services.

3. Sharing Your Information

We use GoTeamUp, a third-party service provider, to manage accounts, bookings, and waivers. Your data is stored securely by GoTeamUp and used only for the purposes of providing our services.

We may share personal data if required by law or to protect our rights.

4. Data Retention

• Responses submitted via forms on our website are stored for up to 90 days and then deleted.
• GoTeamUp stores your account and booking data according to their privacy policy.
• We will not keep your personal data longer than necessary for the purposes outlined above.

5. Your GDPR Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data (we will delete website form responses within 90 days)
• Withdraw consent at any time
• Restrict or object to the processing of your personal data

To exercise your rights, please contact us at psphysicalconditioning@gmail.com.

6. Cookies & Tracking

Our website may use cookies to improve user experience. Cookies do not collect personally identifiable information unless you provide it. You can manage or disable cookies via your browser settings.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure storage of your information
• Limited access to staff who need it to provide services
• Using secure third-party providers (GoTeamUp)

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about your personal data or this policy, contact:

PS Physical Conditioning

Email: psphysicalconditioning@gmail.com

Address: Unit 3 Brights Court, Bromyard Rd, Tenbury Wells, WR15 8FG